OFFICIAL WHATSAPP BUSINESS API
WhatsApp.
Now powered by
AI.
Connect your official WhatsApp to AltMax and turn conversations into leads, sales and support — automatically.
Official Meta connection · AI automation · Team inbox
Built on verified infrastructure
Official WhatsApp Business Platform
Connect your business number through the official Cloud API.
Meta Embedded Signup
Streamlined onboarding directly inside AltMax.
AI Automation
Replies, chatbots and workflows that run themselves.
Team Inbox
Sales, support and managers in one shared workspace.
API + Webhooks
Build custom flows with real-time event delivery.
The transformation
WhatsApp shouldn't be another inbox.
It should be your business engine.
Most teams treat WhatsApp like a chat log — messages arrive, get answered manually, and quietly slip away. AltMax turns every conversation into a captured lead, an updated CRM record, and a follow-up that actually happens.
Without AltMax
Manual · FragileLeads live in scattered threads on individual phones. No ownership, no records, no next step — the opportunity simply fades out.
Message arrives
Someone pings about pricing or availability.
Manual reply
A person types it out — slowly, inconsistently.
Forgotten lead
No record exists. The thread scrolls out of sight.
No follow-up
Nothing reminds anyone to come back later.
Lost opportunity
The customer moves on to whoever replied first.
Same number. Same customers.
But now every conversation has a job to do.
Turn WhatsApp Into A Business EngineOfficial API onboarding
Connect directly to WhatsApp.
Build on the official API.
AltMax runs on Meta’s official WhatsApp Business Platform through Embedded Signup — a guided, secure path from your Meta Business account to live messaging. No unofficial clients, no workarounds, and no promises of instant approval: Meta reviews every business independently.
Built on official infrastructure
A clean six-step path from Meta Business to your first message.
You connect an existing or new number, configure your profile, submit templates for review, then start messaging at scale — all inside one dashboard with delivery status and compliance baked in.
Secure OAuth via Meta Embedded Signup — you never share credentials.
Compliant templates, opt-in tracking and policy guardrails by default.
Same number powers team inbox, AI, campaigns and the developer API.
Meta approval times vary — AltMax guides you, it doesn’t guarantee them.
Team Inbox
One inbox.
Your entire team.
Sales, support and managers work from a single shared workspace — every conversation assigned, tagged and tracked with full history. No forwarding chats across phones, no lost threads, no duplicate replies.
One place to manage every customer conversation.
Route chats by skill or round-robin, keep notes and tags on each contact, and hand off between sales, support and managers without losing context. Quick actions put pricing, brochures, payment links and appointments one tap away.
AI Replies & Chatbot
Let AI handle the repetitive.
Your team handles what matters.
AltMax drafts a context-aware reply for every incoming message — accept it in one click, edit before sending, or regenerate a better version. When a customer asks about installation, pricing or availability, the chatbot qualifies the lead and books the slot automatically.
Context-Aware Drafts
The AI reads the full thread, customer tags and product catalog before suggesting a reply — so answers stay accurate, branded and never generic.
Seamless Human Handoff
When intent is complex or sentiment turns negative, the chatbot pauses and routes the thread to the right agent — with full context attached.
Always On, 24/7
Replies, qualification and bookings continue after hours — leads that once went cold overnight now arrive warm and scheduled.
Campaigns & Segmentation
Reach the right customers.
With the right message.
Build a WhatsApp campaign in minutes — segment your audience by tag, location or lead status, attach an approved template, schedule the send and watch delivery, read and reply metrics update in real time.
Smart Segmentation
Slice your contact list by tags, location, lead score or pipeline stage so every campaign reaches exactly the people who should see it — never a spray-and-pray blast.
Approved Templates
Design and submit message templates for Meta approval inside AltMax. Send only with approved formats to compliant, opted-in contacts — keeping your number healthy.
Real-time Analytics
Track delivered, read and reply rates as your campaign runs. Compare segments side by side and let AI suggest the best-performing copy for your next send.
Automation Builder
Build once.
Let WhatsApp do the work.
Design branching workflows on a visual canvas — trigger on a new lead, let AI qualify intent, then route each contact down the right path automatically. No code, no missed follow-ups, no manual routing.
Branching logic
Route each contact down a different path based on real replies and lead status — not rigid one-way sequences.
AI-generated flows
Type what you want in plain language and AltMax drafts the whole workflow — triggers, actions and conditions included.
Connected outcomes
Every branch can update your CRM, notify an agent or send a link — so conversations turn into booked meetings and sales.
CRM & Lead Management
Every conversation
becomes a lead.
Leads arriving from ads, your website or a QR code flow straight into one AltMax CRM record — enriched with source, tags and an AI lead score, then moved through your pipeline automatically as the chat progresses.
Lead sources
Facebook Lead Ads
Instant forms routed to WhatsApp
Website Widget
Chat button on every page
QR Code
Offline, packaging & events
Click-to-WhatsApp
wa.me links in ads & bios
AI Chatbot
Qualifies before handoff
The principle
The conversation is the CRM.
No re-typing into spreadsheets, no lost context between tools. Every reply, note and stage change lives where the deal actually happens — inside WhatsApp.
Stages move automatically as contacts reply, get qualified by AI and reach an appointment or payment — your team only steps in when it matters.
Appointments & Payments
From first message
to paid order.
Book demos without back-and-forth and close sales without leaving the chat. AltMax turns a WhatsApp conversation into a confirmed appointment or a completed transaction — then updates your CRM automatically.
Turn conversations into meetings
Live on WhatsAppBook a demo directly in chat
When a lead asks for a walkthrough, AI checks your live availability, offers open slots and confirms the meeting — no calendar app, no phone tag.
Mon
12
Tue
13
Wed
14
Thu
15
Fri
16
Appointment Booked
Wed 14 · 11:30 AM · Rahul Sharma — confirmation sent to WhatsApp.
Move customers to transaction
Secure linkEnquiry to payment, inside the chat
Send a product card with price, share a payment link and confirm the order — all without switching apps. Every step logs itself as an event you can trigger automations from.
AltMax Premium Plan
AI replies · Team inbox · Automation
Rs. 4,999/mo
Pay NowPayment link delivered via WhatsApp
Step 1Customer pays on a secure gateway
Step 2Webhook fires on successful payment
Step 3Order Confirmed
Receipt + next-step instructions sent automatically.
One connected flow from question to commitment — appointments, payments and CRM kept perfectly in sync.
Analytics
Know exactly how
your WhatsApp performs.
Every message, reply and conversion becomes a measurable signal. Track delivery, read rates, response times and agent performance in one live command dashboard — so you can see what’s working and fix what isn’t.
128,450
Messages Sent
98.2%
Delivered
76.5%
Read Rate
2m 14s
Avg Response Time
Message Volume
Inbound vs outbound — last 7 days
Demo data shown for illustration only.
Delivery Funnel
From sent to conversation started
Agent Performance
Conversations resolved this week
Hover any bar to inspect exact volume. Demo data only.
Campaign Performance
Last 5 sends
Frequently Asked Questions
Everything you need to know
before you connect.
Clear answers on the official WhatsApp API, Meta approvals, AI automation and billing — written exactly as the platform works today.
-
What is the WhatsApp Cloud API?
The WhatsApp Business Cloud API is Meta’s official interface for sending and receiving messages at scale from a business number. AltMax connects to it directly, so your conversations live on Meta’s infrastructure rather than an unofficial gateway. This means approved templates, message status events and compliance are handled through the same rails Meta provides to enterprises.
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Can I connect my existing WhatsApp number?
Yes — you can migrate a number already used on WhatsApp Business or the regular app into the Cloud API via Meta Embedded Signup. A number can only run on one interface at a time, so once it moves to the API it stops working in the mobile app. You keep the same phone number and its chat history stays with Meta during the migration.
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What is Meta Embedded Signup?
Embedded Signup is Meta’s guided flow that lets you create or link a WhatsApp Business Account without leaving AltMax. It walks you through number verification, display name and profile setup in one continuous session. Approval timing and outcomes are decided by Meta, not by AltMax — we simply streamline the connection steps.
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Will Meta approve my account or green tick automatically?
No tool can guarantee Meta approval of an account, display name, templates or a verified badge — those decisions rest entirely with Meta’s review process. AltMax helps you submit accurate profiles and compliant templates, which improves your odds, but it never promises outcomes. Treat any vendor claiming guaranteed approvals as a red flag.
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Can multiple agents use one WhatsApp number?
Absolutely. The AltMax team inbox lets sales, support and managers share a single connected number while each conversation is assigned to one owner. Roles and permissions control who sees which chats, replies or campaigns. Every agent works inside the same workspace, so nothing gets lost across personal phones.
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Can AI reply to customers automatically?
Yes. You can let AI draft replies, answer common questions, qualify leads and book appointments around the clock. In assisted mode every suggestion waits for a human to accept, edit or regenerate before sending. You choose how much autonomy the AI has per workflow, so sensitive deals always stay under human control.
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What happens when AI cannot answer?
When confidence drops below your threshold, the conversation is handed off to your team inbox instantly with full context preserved. Customers are never left stuck in a loop of failed guesses. You can also define fallback rules so specific intents route straight to a named agent or queue.
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Can I run marketing campaigns?
Yes. The campaign builder lets you segment contacts by tags, location and lead status, then schedule template-based broadcasts. Delivery, read and reply metrics update live so you can judge performance before scaling. Campaigns are built for opted-in audiences using approved templates to stay within Meta policy.
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Do campaigns require approved templates?
Outbound broadcast messages must use message templates that have been submitted and approved by Meta. Free-form replies are allowed inside open customer-initiated sessions, but proactive campaigns rely on these pre-approved formats. AltMax handles template creation and submission for you, though final approval still comes from Meta’s review.
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Can I automate follow-ups and workflows?
The visual automation builder lets you chain triggers, conditions and actions — like qualifying a new lead, assigning an owner and scheduling reminders. Branch logic routes interested contacts to sales and others into nurture sequences. You can even describe a workflow in plain language and let AI assemble the nodes for you.
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Who charges the WhatsApp conversation fees?
Meta bills conversation charges directly based on message category and destination country, separate from your AltMax subscription. AltMax never marks up or bundles these platform fees — they appear as their own line item. Current Meta rates may change over time, so check the official pricing page for the latest figures.
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Does AltMax provide an API and webhooks?
Yes. Developers get REST endpoints to send messages, manage contacts and trigger flows, plus real-time webhooks for delivery, read and reply events. You can sync AltMax data with your own CRM, billing stack or internal tools programmatically. Full documentation, event logs and key management live inside the developer console.
Still unsure about something? Reach our team at [email protected] or call 9964770022.
Ready when you are
Your customers are already
on WhatsApp.
Make your business smarter there.
Connect your official WhatsApp Business API, let AI handle every conversation, and give your team one powerful place to sell, support and automate — without switching tabs or losing leads in the noise.
Trusted by growing businesses across India