AI Business Chatbot

Your business has answers.

Now your customers do too.

Train an AI chatbot on your website, products, FAQs and documents. Let it answer customers, capture leads, book appointments and hand off conversations to your team — automatically.

Website AI · Product Knowledge · Lead Capture · Human Handoff

AltMax AI Assistant
Online
Do you have the Premium Plan?
Yes. The Premium Plan includes unlimited AI responses, CRM integration, WhatsApp sharing, and priority human handoff.
Source: Pricing Page
How much does it cost?

Live Product Demo

Watch AI know your business.

A real-time simulation of the AltMax platform — knowledge sources feeding an intelligent chatbot that captures leads and hands off to humans.

Knowledge Sources
  • Website
  • Products & SKUs
  • FAQs
  • Documents
  • Live URLs
1,284 Knowledge Items Indexed
Synced · Ready
AltMax AI Assistant Online
Do you have the Premium Plan?
Yes! The Premium Plan includes unlimited conversations, product catalog sync, CRM integration, WhatsApp sharing and priority human handoff.
Source: Pricing Page
How much does it cost?
The Premium Package is → Rs. 2,999/month. It's currently available for immediate activation.
Product: ALT-PRO · Stock: Available
Customer Profile
RS
Rahul Sharma Website Chatbot Visitor
Lead Status
HOT LEAD
Contact

+91 XXXXX XXXXX

Interest
Premium Plan E-commerce
Lead Score
82 / 100
Knowledge In AI Reasons Answers Accurately Captures Lead

The Difference

Not a generic AI chatbot.
An AI trained on your business.

Most chatbots guess answers from the open internet. AltMax grounds every response in your website, products, FAQs and documents — so customers get real answers, not hallucinations.

Generic AI Chatbot
  • Doesn't know your products Cannot answer questions about your catalog, SKUs or pricing without manual setup.
  • No website context Unaware of your pages, policies, offers or content structure.
  • May invent information Confidently generates plausible but incorrect answers that confuse customers.
  • No workflow access Cannot check stock, book appointments, create leads or trigger actions.
  • Dead-end conversations No handoff to humans, no follow-up automation, no CRM integration.

Upgrade

AltMax AI Chatbot
  • Knows your entire catalog Answers product questions with real SKU data, pricing, availability and descriptions.
  • Crawls your website Automatically indexes pages, URLs, FAQs and documents into a searchable knowledge base.
  • Grounded responses only Every answer cites its source. No invented facts, no hallucinated policies.
  • Triggers real workflows Creates leads, books appointments, checks orders, updates CRM and sends follow-ups automatically.
  • Seamless human handoff Transfers complex conversations to your team with full context preserved.
Your knowledge. Your AI. Your customers.

Knowledge Base & RAG

Teach AI how your business works.

Connect your website, products, FAQs and documents once. AltMax crawls, understands and indexes every source into a live knowledge base — so the chatbot answers from your real business data instead of guessing.

Knowledge Base Live sync across all sources
AI Ready
Website Pages
Crawled automatically from your domain, refreshed on schedule.
Products & SKUs
Prices, stock levels and descriptions grounded in your catalog.
FAQs
Your existing Q&A library becomes instant conversational answers.
Documents
Upload PDFs, manuals and policies for deeper context.
Live URLs
Add specific pages by URL without crawling the whole site.
Add Source
1,284 knowledge items indexed
Last updated: 2 minutes ago

RAG Pipeline

Crawl Fetches content from connected sources.
Understand Splits text into semantic chunks with meaning preserved.
Index Stores embeddings for fast, relevant retrieval at query time.
Answer Chatbot replies using only verified knowledge — never invented facts.
Every answer cites its source page, product or document — fully auditable.

AI should answer from your business knowledge, not invent information.

Product accuracy Pricing grounding Source attribution

Website Crawler

Give AI your website.
It learns the important parts.

Point AltMax at a start URL and it crawls linked pages with configurable depth and page limits. Content flows into your knowledge base — re-crawl when your site changes to keep answers current.

Crawl Source yourbusiness.com
Crawling
https://yourbusiness.com

3 levels deep

On demand · when you re-crawl

Up to 3–4 levels
Follows site links
Indexes page content

Up to 100 pages
Stop when limit hit
Re-run after site changes
Content processed 68%
247Pages discovered
168Processed
1,284Knowledge items

PIPELINE

URL to answer, in one pass.

Crawl Follows links within your chosen depth.
Process Strips chrome, keeps meaningful content.
Index Chunks stored in your knowledge base.
AI Answers Live on your chatbot, instantly.
Re-crawl on demand — new pages appear after you refresh the index.
Start URL + depth control
Max pages limit
Re-crawl anytime
No server setup needed

Product Knowledge

Your AI knows what you sell.
Down to the SKU.

Connect your product catalog and AltMax grounds every answer in real SKUs, pricing and live stock. Customers ask about availability, features or price — the bot replies with verified business data, not guesses.

Live Conversation Grounded in your catalog

Customer

“Is the Premium Package available?”

AltMax AI

Yes — the Premium Package (SKU ALT‑PRO) is currently in stock at Rs. 2,999/month, including unlimited chatbot conversations and WhatsApp knowledge sharing.

Source: Product Catalog · Live Stock
Add to Lead Book Demo
Product Record Synced from your catalog
In Stock

Premium Package

Rs. 2,999/month

Full business assistant with RAG answers, lead capture, human handoff and shared website + WhatsApp knowledge.

SKU ALT‑PRO
Price Rs. 2,999 / mo
Availability Available
Features RAG · Leads · Handoff

Every field above is pulled straight from your catalog — never generated.

HOW ANSWERS GET GROUNDED

From catalog row to customer reply.

Step 01

Import Products

Upload your catalog or connect product feeds so SKUs, prices and descriptions become part of the knowledge base.

Step 02

Sync Stock

Availability updates flow through automatically, so the bot never promises an item that has already gone out of stock.

Step 03

Match Intent

When a customer asks about a plan, feature or price, AltMax identifies the exact product record to reference.

Step 04

Reply With Proof

Each answer cites its source, building trust and letting visitors move straight into buying or booking.

Turn product questions into purchases.

Let AltMax answer about your real catalog — then capture the lead while intent is hot.

AI Chat Experience

Conversations that feel human.
Results that move your business.

AltMax doesn't just reply — it understands intent, keeps the flow natural and quietly turns a single conversation into a qualified lead. No pop-up forms. No robotic scripts. Just answers that sound like your best salesperson, with actions attached.

AltMax Assistant ●  Online · website widget
Natural Flow
Customer
“I need a website for my jewellery business.”
AltMax AI
“Absolutely — I can help with that. Are you looking for a catalogue website or a full e-commerce store?”
Customer
“E-commerce.”
AltMax AI
“Great choice. Would you like me to show you the available plans?”

Behind the scenes

Intent detected Recognised as a purchase-ready enquiry for an online store.
Lead captured Contact details gathered naturally mid-conversation — no form popup.
Product interest recorded Tagged “E-commerce · Jewellery” so follow-up lands on the right plan.

  Non-disruptive by design

The bot only asks for contact details once intent is clear, weaving them into the dialogue instead of blocking the visitor with a cold form.

Fluent, not scripted

Replies adapt to how customers actually talk — short questions, casual phrasing, mixed languages — while staying accurate to your business facts.

Reads between the lines

Every message is scored for intent, so buying signals trigger the next action automatically instead of being buried in a transcript nobody reads.

Capture without friction

Details are collected in the flow of conversation and pushed straight to your CRM — so hot leads never slip away at the checkout moment.

Lead Capture & CRM

Turn conversations into leads.
Then let your pipeline do the rest.

AltMax reads intent in real time and quietly converts a chat into a structured CRM record — source-tagged, interest-scored and ready for agent assignment. No pop-up forms interrupting the flow. Every lead arrives with its conversation attached.

Live Conversation Intent detected mid-chat

Absolutely — I can help with that. Are you looking for a catalogue site or a full e-commerce store?

AI Assistant

E-commerce. I sell jewellery.

Customer

Great choice. May I take a quick number so our specialist can share the right plan with you?

AI Assistant

+91 98765 43210

Customer
Lead captured automatically — no form shown to the customer
Rahul Sharma New CRM Lead · just now
LEAD CREATED

Source

Website Chatbot

Contact

+91 98765 43210

Interest

E-commerce Store

Lead Status

HOT

Lead Score

82/100

Scored from intent signals, product interest and contact provided.

From first message to qualified pipeline

Conversation

AI answers naturally and detects buying intent as it happens.

Tagged & Scored

Source tagging and interest scoring attach to every record automatically.

CRM Ready

Structured lead with history synced to your CRM, one tap from an agent.

Capture happens when intent is clear — never as an ugly interruption to the conversation.

Human Handoff

AI when you need it.
Humans when customers need them.

When a customer asks for a person, AltMax notifies your team and attaches the conversation context. Continue in WhatsApp inbox or CRM — without making the customer start over. AI never becomes a dead end.

Live Conversation Handoff triggered by customer request

Customer

I want to speak to someone about this.

AltMax AI

Absolutely. I’m connecting you with our team now — they’ll have everything we’ve discussed.

HANDOFF REQUESTED

Priya · Sales (Inbox)

Hi! Thanks for waiting — I picked this up from the handoff in our inbox. I can see you were looking at the Premium Package and asked about installation. What would help most?

Customer is typing…
Agent Context Loaded automatically on join
SYNCED
RS

Rahul Sharma

+91 XXXXX XXXXX

HOT LEAD WEBSITE CHATBOT

CHAT CONTEXT

Asked about Premium Package pricing, installation support and available plans. Expressed interest in an e-commerce setup for a jewellery business.

INTERESTS DETECTED

Premium Package Installation E-commerce

Full transcript

14 messages · 3 min 42 s

  When does AI step aside? You decide.

On Request

When a visitor asks for a person, AltMax notifies your team and shares the conversation so you can continue in WhatsApp inbox or CRM.

High Intent

Buying signals create scored leads in your CRM. Your team can take over from WhatsApp inbox or continue follow-ups from Contacts.

Out of Scope

If the answer isn’t in your knowledge base, the bot can offer handoff or ask clarifying questions — instead of inventing facts.

Outside Hours

Capture the enquiry as a lead, share what’s known, and schedule WhatsApp or email follow-ups so your team picks up next day.

Seamless Continuity

No repeating. No re-qualifying.
Just one unbroken conversation.

Your team sees the chat transcript, customer details, lead score and interests in CRM / WhatsApp inbox. Customers feel supported — not bounced between bots and blank tickets.

Appointments & Orders

Book it in the chat.
Check orders without calling.

When a customer wants a demo or asks "where is my order?", AltMax doesn't hand them a phone number. It checks your calendar, confirms the slot, updates the CRM — then looks up verified order data and answers instantly. Business actions happen inside the conversation.

AI Books an Appointment Demo request · Calendar sync
I'd like a demo.
Sure. We have 11:30 AM and 3:00 PM tomorrow. Which works?
3 PM.
Done. Your appointment is confirmed for tomorrow, 3:00 PM. I've sent you the details.
Appointment Created
Calendar updated Customer notified CRM updated

AltMax reads real availability from your connected calendar, holds the slot, notifies the customer and logs everything back to the CRM — no manual scheduling, no missed demos.

Order Status Lookup Verified · Grounded in your data
Where is my order?
Sure. Please confirm your mobile number so I can find the right order.
+91 XXXXX XXXXX
Verified customer. Here's your latest order:
Order # BW-10482
Status Out for Delivery
Expected Today
Confirmed Shipped Out for delivery Delivered

Every answer is pulled from verified business data after identity check — not guessed. Customers self-serve tracking without ever opening a support ticket.

Booking Flow

1 Customer requests a demo
2 AI checks available slots
3 Slot held & confirmed
4 Notified & logged to CRM

Order Lookup Flow

1 Customer asks about an order
2 Identity verification via mobile
3 Order retrieved from your data
4 Accurate status returned

Real actions. Real data. No dead ends.

Appointments, orders and follow-ups run on your actual systems — so every promise the AI makes, it keeps.

Follow-ups & Multi-channel

The conversation doesn't end.
One brain answers everywhere.

AltMax keeps every lead warm with intelligent follow-up sequences — and shares one knowledge base across your website chatbot and WhatsApp AI. Train once. Answer consistently on every channel your customer uses.

Automated Follow-up Engine Sequences triggered by real customer behaviour

When interest appears but no action follows, AltMax schedules the next touch automatically — over WhatsApp or message — without ever feeling like spam.

1

Interest Detected

Customer asks about a product or plan inside the chat.

2

Lead Captured

Name, contact and intent saved to CRM automatically.

3

Follow-up Scheduled

No purchase yet? A reminder is queued at the right time.

4

Message Sent

Delivered over WhatsApp or message with context intact.

5

Appointment / Callback

Sales team picks up exactly where the chat left off.

Ready sequences: Demo Follow-up Abandoned Chat High Intent Lead Callback Reminder
One Knowledge Base. Two Channels. Train once — answer identically on Website and WhatsApp.

Website Chatbot

Answers visitors live on your site using shared knowledge.

Live
sync

AltMax AI

Shared Knowledge Base

Website Products FAQs Docs
sync

WhatsApp AI

Same answers, same tone — right in their inbox.

Live

Update your products, FAQs or pricing once — both channels instantly reflect the change. No duplicate training, no conflicting answers.

Always in sync

Chatbot Builder & Secure Embed

Make it feel like your brand.
Add it to your site in minutes.

Configure the look, voice and behaviour of your AI assistant — then drop a single embed onto any website or application. Your chatbot stays private, secure and unmistakably yours.

Chatbot Configuration Brand · Tone · Behaviour · Placement
Northstar Jewels
Aria
Logo upload
#7C3AED
Hi! I'm Aria from Northstar Jewels. How can I help you find the perfect piece today?
Friendly & helpful
English
Bottom right
Live preview ready
northstar-jewels.com
Aria

Hi! I'm Aria from Northstar Jewels. How can I help you find the perfect piece today?

Widget preview On-brand ✓

Script Embed

Paste one line before your closing tag and the chatbot appears instantly. No rebuilds, no dependencies — just add and go live on any modern site.

<script src="altmax.ai/embed.js"></script>

Iframe Embed

Drop the chatbot into a fixed region, sidebar or support page. The sandboxed frame keeps your layout untouched while the conversation runs fully isolated.

<iframe src="altmax.ai/chat"></iframe>

WebView Embed

Bring the same AI into your mobile app inside a WebView. Customers get the identical experience whether they visit your site or open your app.

webview.load("altmax.ai/app")
Private embed key · secured per site Every install is authenticated so only your domains can run your chatbot — no leaks, no unauthorized copies.
Sandboxed iframe Domain allowlist Revocable keys

Insights & Business Workflow

See what your AI learns.
Then watch it drive the funnel.

Every conversation teaches you something. Every answer moves a customer one step closer to conversion. AltMax surfaces training suggestions from real questions, plus usage reports — connected to leads, appointments and handoffs in your workflow.

AI Training Suggestions What customers keep asking about
Installation questions 47 times

Customers asked about installation 47 times this month. Your knowledge base has no dedicated answer yet.

Add FAQ
Refund policy 23 times

High-intent topic with no clear answer in your documents. Adding it could reduce human handoffs.

Popular product: Premium Package Top interest

Most-referenced SKU across conversations. Consider adding feature comparisons for better answers.

Usage Reports Example metrics · usage reports
Conversations 1,284 +18% this week
Leads Captured 312 +24% this week
Appointments 86 Booked via AI
Human Handoffs 41 Handoffs requested
Weekly Conversations
Mon Tue Wed Thu Fri Sat Sun

The Full Journey

From first click to closed deal.

One continuous flow powered by your business knowledge. Each node activates automatically as the conversation unfolds.

Visitor Arrives on site
AI Chat Natural dialogue
Intent Detected & scored
Knowledge RAG retrieval
Answer Grounded response
Lead Captured naturally
CRM Synced instantly
Action Booking or order
Follow-up Automated nudge
Human When needed
No dead ends. No dropped leads. Every conversation routes to the next best action.

Use Cases & Pricing

One chatbot.
Many business use cases.

AltMax adapts to how your industry sells — product discovery, property matching, course counselling, service enquiries and more. Pick a vertical below to see the exact conversation flow it runs end to end.

E-Commerce

Guide shoppers from product discovery to checkout-ready questions. AltMax answers availability, compares SKUs, tracks orders and nudges hesitant buyers — all grounded in your live catalog and stock data.

Product Discovery & Search
Product Questions & Specs
Stock & Availability Checks
Order Status Tracking

SAMPLE CONVERSATION FLOW

Is the wireless speaker available in blue?
Yes! The Blue Wave Speaker (SKU: SPK-BLU) is in stock at Rs.2,499. Want me to check delivery to your pincode?
Yes, 560001
Deliverable by tomorrow. Want a quick callback or demo slot? → Lead captured

Answers

Frequently asked
questions.

Everything you need to know about training the AI on your business knowledge, capturing leads, handing off to humans and embedding it on your website or app.

  • What is an AI business chatbot?

  • How does AltMax train the chatbot?

  • Can it crawl my entire website?

  • Can it use my product and pricing information?

  • Can it read documents and FAQs?

  • Can it capture leads during a conversation?

  • Do captured leads go into my CRM?

  • Can my team continue the chat after AI?

  • Can the chatbot book appointments?

  • Can customers check their order status?

  • Does the same knowledge power WhatsApp too?

  • How do I embed it on my website or app?

Still have a question? Our team replies within minutes.

Start Now

Ready when you are

Your website should answer customers.
Even when your team isn't online.

Give your customers instant answers, capture more leads and automate the next step with an AI chatbot trained on your business — not a generic model guessing at what you sell.

Website AI · Product Knowledge · Lead Capture · Human Handoff